Do I have to buy the toilet at a particular store?

No. As long as the toilet is an high efficiency toilet (HET) on the EPA’s WaterSense List, a customer can buy it from any retailer, even online, but we will require the original invoice(s) or sales receipt(s) sent in with the application. The Public Utilities Department advises the customers to keep a copy of sales invoice(s) or receipt(s) for their records.

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1. What is a WaterSense® High Efficiency Toilet?
2. Do I have to hire someone to install the toilet?
3. Can I participate even if I don’t own my home/rent from a homeowner?
4. Do I have to buy the toilet at a particular store?
5. Is there anything else I need to buy with the toilet?
6. How will I receive the rebate?
7. When will I receive my check?
8. Will the Town be checking to see that my toilet has been installed?
9. How long will the high efficiency toilet (HET) toilet rebate program last?
10. Are all of the toilets on the EPA WaterSense® list available at all retailers?