Utility Billing

The Utility Billing Department is here to help with initiating water and sewer service within the Town. Utility Billing is also in charge of making changes to water and sewer accounts and process payments for existing accounts. Utility Billing is located on the ground floor of Town Hall.

Town of Boone's Online Water/Sewer Service Application

Online Bill Pay

Town of Boone Water and Sewer Ordinance (Effective July 1st, 2022)

Forms related to Utility Billing can be found under the 'Quick Links' section of the Utility Billing homepage. For any questions you may have, please look under the FAQs section. For any additional questions not answers under the FAQs, please contact one of our staff members.

Need to Cancel Service?

If you need to cancel your water and sewer service, you will need to call Utility Billing at (828) 268-6220. 



  1. When are bills due?
  2. When are bills sent out?
  3. Why can't I access my account online?
  4. I prefer email bills. Is there a way to only receive billing statements via email?
  5. Is the Town of Boone in charge of electric utilities?
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