Public Utilities


The Public Utilities Department operates and maintains the Town’s:

  • 121 miles of gravity sewer and 4 miles of force main in the sanitary sewer collection system
  • 125 miles of the water distribution system
  • 6 sewer lift stations
  • 7 water storage tanks
  • 9 water booster pump stations
  • Jimmy Smith Waste Water Treatment Facility
  • Ricky L. Miller Water Treatment Facility

Public Utilities is also responsible for installing water and sewer services, repairing water and sewer leaks, reading water meters, citywide fire hydrants, and replacing deteriorated water and sewer mains. State-of-the-art equipment, certified laboratory technicians, and trained/certified personnel make it possible for the Town of Boone to provide quality drinking water and exceptional service to nearly 14,000 customers daily.

New Construction? Remodeling? Learn More Below!

If you are in the process of a new construction, or are remodeling your existing building, please see the forms below:

Utility Billing

Needing to pay your water and sewer bill? Needing to set up water and sewer service? Visit our Utility Billing webpage to learn more!

  1. Town of Boone Water Conservation Reminder PSA

    The Town of Boone Public Works Department - Utilities Division would like to remind everyone that as we enjoy this beautiful fall season in Boone, please remember that this is also one of the driest times of the year. Read on...
  2. Residential Leaf Pick-Up Service from the Town of Boone

    The Town of Boone Public Works Department will provide residential leaf pick up per neighborhood beginning October 16, 2023 through December 15, 2023. Read on...
  3. Citizens Service Request

    One of the easiest ways to request a service is by using the Town of Boone's Citizens Service Request Read on...
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