Due to health concerns associated with the coronavirus (COVID-19) and efforts to limit possible transmission, the Finance Department and Utility Billing/Collections office is temporarily closed to the public. Though the Department is closed to customers, the Department remains in operation at a reduced capacity as follows:
Applications, Forms, & Submittals. Application forms may be accessed online from the links below on this page under the Printable Forms/Applications heading or you may call 828-268-6220 for Utility Billing/Collections or 828-268-6210 for Finance Department. There will messages on these lines with further contact information. We ask that you either mail or email a copy of the form you need to submit.
Payments. For security purposes, all payments should be mailed in (see mailing address below) or dropped off at the secure drop-of box on the side of Town Hall (567 West King Street). This drop-off box is located at the side of the building near the front. Please be sure to mark all payments with your account number or the name on the Utility account. You may also utilize online bill pay or bank draft. Please see the link to the option for online bill pay under the Utility Billing/Collections heading on the right-hand side of this page. The link to the form for bank draft can be found under the Printable Forms/Applications section below on this page.
All Other Business. While the Finance Department and Utility Billing/Collections expects to continue to handle business as normal, please expect there to be delays during this time period.
Town of Boone Finance Department
Town of Utility Billing/Collections
PO Drawer 192
Boone, North Carolina 28607
We thank you in advance for your patience and understanding.
Community Assistance Program
Please complete all areas highlighted in yellow and return them to:
Town of Boone
PO Drawer 192
Boone, NC 28607
The form is in PDF format. Adobe Acrobat Reader is required. If you do not have Acrobat, click here to download a free copy.