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We use a third party processor for online payments and they don't recognize you as a customer until your first statement is created.
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Bills are always due the 20th unless it is a weekend or holiday. Then they will be due the next business day.
The bills are sent out the first of every month.
Once you receive your first statement, right above the portion that you tear off if you're mailing your payment is a website and registration code to sign up.
No, the Town of Boone is only in charge of water and sewer utilities. The electric utility providers are:
Blue Ridge Energy
New River Light and Power